Frequently Asked Questions
Blackburn Plumbing & Backflow
At Blackburn Plumbing & Backflow, we know plumbing problems can be stressful. With over 28 years of experience, our licensed master plumber provides reliable solutions for everything from water heater installations to backflow testing. Serving New Braunfels, San Antonio, and surrounding areas, we’re committed to keeping your home safe, functional, and comfortable.
Here are answers to the most common plumbing questions our customers ask.
We won't miss a spot
What plumbing services do you offer?
We provide full-service residential plumbing, including:
- Water heater installation & replacement
- Water softener installation & service
- Backflow testing & prevention
- Sewer line replacement & tunneling
- Leak detection & repairs
- Fixture installation (sinks, faucets, toilets, showers)
- Emergency plumbing services
Do you offer emergency plumbing services?
Yes. We provide emergency plumbing services in New Braunfels, San Antonio, and surrounding areas. Whether it’s a burst pipe, sewer backup, or water heater failure, our team responds quickly to minimize damage and restore service.
What is backflow testing and why is it important?
Backflow testing ensures your drinking water supply is not contaminated by water flowing backward from your plumbing system. It’s often required for compliance and safety. Our certified team provides thorough testing and prevention solutions to protect your property and family.
How do I know if I need a water heater replacement?
You may need a new water heater if you notice:
- Rusty or discolored water
- Strange noises from your unit
- Frequent leaks or repairs
- Inconsistent hot water
We install and replace both tank and tankless water heaters, ensuring energy efficiency and reliable performance.
Do you install and service water softeners?
Yes. We provide water softener installation and service to help reduce hard water buildup, protect your plumbing system, and extend the life of your appliances.
What areas do you serve?
We proudly serve New Braunfels, San Antonio, and surrounding communities with professional plumbing services.
Do you offer discounts?
Yes. We offer special discounts for military members, first responders, teachers, and healthcare workers as a thank-you for their service.
Why choose Blackburn Plumbing & Backflow?
- Licensed master plumber with 28 years of experience
- Full-service plumbing solutions, from small repairs to major replacements
- Emergency plumbing available when you need it most
- Discounts for community heroes
Need a plumber today?
Call Blackburn Plumbing & Backflow at (210) 630-2593 for expert plumbing service in New Braunfels, San Antonio, and surrounding areas.